Note that you only can restore your Livelox password from this page. To restore your Eventor password, please go to the Eventor website.
The email address matches multiple users. Click on the user that you want to send a new password to.
An email with instructions about how to create a new password was sent to the user.
The user account is connected to an external system such as Eventor. Requests for new passwords are made in the external system.