Contact us

Have you encountered a problem or do you have a question about Livelox? Contact us for assistance.

For support requests, first refer to the documentation and the FAQ. If that doesn't help, send an e-mail to It's important to describe your issue precisely. In particular, include the information stated below if possible.

  • Step-by-step instructions to reproduce the problem
  • Your Livelox user name
  • The name and organiser of the event and/or class that is not working
  • The operating system and web browser you are using
  • Any error messages given

Doing so will increase the chances of us being able to give you a swift response.

For general questions and feature requests, send your e-mail to

Livelox is also on Facebook.

Koppling till Eventor inaktiverad under helgen
Svenska Orienteringsförbundets IT-system Eventor dras med driftproblem. I syfte att lokalisera problemet har man valt att stänga av kopplingen till Livelox under hela helgen. Det innebär att du som Livelox-användare kan uppleva problem med inloggning och automatisk koppling av rutt till aktivitet, samt få felmeddelanden vid administration av aktiviteter.

Vi ber om ursäkt för denna situation, som tyvärr ligger helt utanför vår kontroll. Läs mer hos SOFT.