Contact us

Have you encountered a problem or do you have a question about Livelox? Contact us for assistance.

For support requests, first refer to the documentation and the FAQ. If that doesn't help, send an e-mail to It's important to describe your issue precisely. In particular, include the information stated below if possible.

  • Step-by-step instructions to reproduce the problem
  • Your Livelox user name
  • The name and organiser of the event and/or class that is not working
  • The operating system and web browser you are using
  • Any error messages given

Doing so will increase the chances of us being able to give you a swift response.

For general questions and feature requests, send your e-mail to

Livelox is also on Facebook and Instagram.